Does anyone have any experience with this integration?
https://support.freshdesk.com/support/solutions/articles/50000009952-dynamics-365-connector-app-for-freshdesk
The details say that two way integration isn’t yet available - anyone heard an ETA on that?

My need is:
- Show FreshDesk ticket information in CRM
- Show CRM company information in FreshDesk