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The new source column has changed my user’s views and they do not like it or find it useful. Can this column be made optional?

i’ve do the same ! 
New fixed column "Source" | Freshworks Community


Make it optional!! Not useful...


Please remove “Source” from the fixed columns. It does not add any value and wastes good screen real estate. 


Yes please, remove source from fixed columns. This update is not welcome. 


Solved! No more Source fixed column!! Victory!!


Its gone for me too, well done FD!


Hi ​@JamesF 

 

Greetings from Freshworks community. Our backend team has removed the source column from the accounts. I hope this helps, Feel free to reach out to us anytime if you require any further assistance.

 

I wish you a nice day ahead!


Hi ​@JamesF 

 

Greetings from Freshworks community. Our backend team has removed the source column from the accounts. I hope this helps, Feel free to reach out to us anytime if you require any further assistance.

 

I wish you a nice day ahead!

Super impressed with Freshworks responsiveness to this forum. Thank you!!


Is this getting removed for every customer or just the ones asking on the forums? I still see the fixed source column on my account.


Hello everyone ,

Greetings from Freshworks Community. :)

Apologies for the delayed update on this thread. The Source field was moved to the fixed column in the table view due to a recent product update. However, based on strong feedback from our customers, our developers have reverted the change, and the Source field will no longer appear in the fixed columns.

Hope this helps :)

Thanks 
Madhu


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