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Using Freshdesk

  • 82 Posts
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82 Posts
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helpfreshdesktheme
posted in FreshThemes Gallery
Matrixt Freshdesk & Freshservice Theme

Hi Everyone,Mint compatible. It's a professional-looking and easy-to-use Freshdesk & Freshservice support portal.All device and browsers accessible and looking beautiful theme which was customized according to the customer's goals.Theme Features Fully Responsive and Retina-readySprout,Blossom, Garden, Estate, Forest plansHomepage categories list & Inner pages categories list with Font Awesome iconsHomepage promoted articles lists with accordion/toggleIncluded Font Awesome iconIncludes additional componentsIncludes free installationCompatible with Freshdesk functions and featuresCompatible with all modern browsersCompatible with Freshdesk MintEasily customizable. You can make changes in future or customize the template on your own.Universal design. The Matrix theme fits many industries and businesses without major customization. Mint compatible. Tell us about your needs and we'll create according to you look of The Matrix Theme or any other theme for your Freshdesk support por

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info_17338
info_17338
posted in FreshThemes Gallery
Apollo Theme for Freshdesk and Freshservice

Hello Guys, We have launched "Onil Theme" which is fully compatible with Freshdesk and Freshservice. It is a beautiful responsive theme that can be customized to fit in any business need.We provide below free services in our themes: Theme Shortcodes included (Articles Formatting Components) Colors and images as per your needs(No need to pay extra) 60 days technical support in our themesOur theme features: Fully responsive theme Included “Font Awesome”Fully compatible with Freshdesk Mint and FreshserviceModern browsers compatibleFully customizable and clean codeYou can see the Onil Freshdesk Theme live preview here.You can see the more theme details here - https://ariesthemes.com/downloads/freshdesk-theme-onil/If have any questions feel free to email us.ThanksAries Themes(Freshdesk and Freshservice Theming Expert)

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info_17338
info_17338
info_17338
posted in FreshThemes Gallery
Freshdesk Support Theme for Retrotouch

Hello Guys,You can see our recent client's support portal based on "Phoenix Theme". Phoenix is a user-friendly and feature-rich Freshdesk theme. It is a beautiful responsive theme that can be customized to fit in any business need.We have done all the changes according to the client's needs.We have done the below Branding and Customization points - Logo, Brand colors, Images, Fonts Header and Footer like a corporate websiteFour custom blocks in homepage with Font Awesome iconsCategories block with iconsAlert notification on the homepageWe provide below free services in our themes - Brand colors, Icons and ImagesShortcodes included60 days technical support in our themesYou can check more themes here. Just choose a theme and we'll customize the theme as per your requirement. You can share your points in our email or you can also contact us. If have any questions feel free to message us, you can also use Freshchat in our website.ThanksAries Themes(Experts in Freshdesk and Freshservice The

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greg_20714Apprentice
posted in FreshThemes Gallery
Using CSS Framework

HiI'd like to know if there is way to use a CSS Framework like Bootstrap to create a custom Freshdesk theme.I have been able to load ressource in <head> but it conflict with https://euc-assets7.freshdesk.com/assets/cdn/falcon_portal_utils and theme.cssI can not see how to remove these css.BTW is there a way to allow custom attribute in wysiwyg editor ?Thanks for helpingGreg

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abhishek.dhulipudiApprentice
posted in FreshThemes Gallery
Freshdesk Support Portal Theme

This is a fully functional, Freshdesk's latest support portal theme.  To use this theme Download the FreshThemes.zip file Unzip this file. Copy and paste contents in the text files into the corresponding stylesheet and layout pages In portal customization > Color & Font section, change the base font and heading font to source sans pro. You can view a live demo here. Please download Freshtheme.zip to start using this theme.

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Community Debut
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helpfreshdesktheme
posted in FreshThemes Gallery
Dark Theme for Freshdesk & Freshservice Support Portal

Hi Everyone, Lots of users requirements to developed "Freshdesk & Freshservice Dark mode theme". Mint compatible. It's a professional-looking and easy-to-use Freshdesk & Freshservice support portal. It's based on the "Dark Mode Theme" for client eyes comfortable and looking beautiful theme which was customized according to the customer's goals.The following customizations to the Freshdesk & Freshservice template were made: branding (logo, colors, fonts, icons, background image)header and footer are the same as per your website according.there is four costume blocks and category, folder & article-view page has attach side bar category section. About the Dark Mode theme template for Freshdesk & Freshservice support portal Easily customizable. You can make changes in future or customize the template on your own.Universal design. The Dark theme fits many industries and businesses without major customization. Mint compatible. Tell us about your needs and we'l

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Community Debut
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andrey.metelskyApprentice
posted in FreshThemes Gallery
Feature request: add an option to import/export/switch themes

Hi everyone,Currently, Freshdesk completely lacks functionality for the theme management:There is no option to import a theme. You have manually copy and paste the code of each template file. This is very frustrating.There is no option to export a theme. Again, if you want to create a backup you have to copy and paste the content of templates to your local files manually.There is no way to upload several themes and switch between them to check which one looks best for your support portal.Only the user who makes the changes to the theme is able to preview the theme. Please add functionality so other agents will be also able to check the changes.

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nikolamarApprentice
posted in FreshThemes Gallery
My theme

My first ever theme

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sandra.lundin.2Apprentice
posted in FreshThemes Gallery
Theme 1

Will be updated

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naveenrApprentice
posted in FreshThemes Gallery
Fresh

s

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marianiApprentice
posted in FreshThemes Gallery
Agriness

Relacionamento Agriness

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info_17338
info_17338
posted in FreshThemes Gallery
Apollo Theme for Freshdesk & Freshservice

Hello Guys,We have launched "Apollo Theme" which is fully compatible with Freshdesk & Freshservice.It is a good looking, professional and easy to use Freshdesk and Freshservice support portal theme.We provide below free services in our themes:Theme Shortcodes(Additional Formatting Components)Colors and images as per your needs(No need to pay extra)60 days technical support in our themesOur theme features:Fully responsive themeIncluded “Font Awesome” and “Line” iconsInner pages solution category list pluginSticky header includedFully customizable and clean codeOne of our client using this theme - Smaply SupportFor more info see here - https://ariesthemes.com/downloads/apollo-freshdesk-theme/

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info_17338
Breezy Themes
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery
Free and Paid Freshdesk Themes: What’s a Good Fit for Your Business?

Before making a final decision between free and paid Freshdesk themes, it’s better to assess the advantages and disadvantages of both. The main question is – how can you use your budget wisely without paying double or triple the price by the end of the day? For the majority of people, the first look determines the level of trustworthiness of the business. And what’s even worse, it takes approximately a second to judge a website and leave it, if it doesn’t look trustworthy or professional enough.Advantages of free Freshdesk themes If you are launching a new business and have not collected enough data about your target audience and their needs yet, then you can go ahead and start testing a free Freshdesk theme. This way, you can win time to analyze the market along with the leading competitors, common customer requests and their secret wishes. Paying nothing in the beginning sounds very appealing, considering the number of other expenses you may have. However, this free start does not gu

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Breezy Themes
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Apprentice
hsjeonApprentice
posted in FreshThemes Gallery
Adding 'active' class via matching current url with category.url.

Hi all.I'm trying to list up solution categories as menu in header by following codes.{% for category in portal.solution_categories %}    {% if category.folders_count > 0 %}         <a href="{{category.url}}" class="{% if category.url == ????? %}active{% endif %}">{{ category.name }}</a>    {% endif %}{% endfor %}What I want to ask is the part of '????'. How can I add 'active' class when the page is the category page.

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Breezy Themes
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery
Payrexx's Theme for Freshdesk Support Portal

Mint compatible. It's a professional-looking and easy-to-use Freshdesk support portal. It's based on the Frio template which was customized according to the customer's goals. The following customizations to the Freshdesk template were made:branding (logo, colors, fonts, icons, background image)header and footer are the same as on the main websitehover effect on categoriesdifferent colors for different blocks8 category boxes with iconsdifferent wordingsAbout the Frio template for Freshdesk support portalEasily customizable. You can make changes in future or customize the template on your own.Universal design. The Frio theme fits many industries and businesses without major customizations. Mint compatible. Tell us about your needs and we'll create a bespoke look of Frio or any other theme for your Freshdesk support portal. Or get a template and customize it on your own. 

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Breezy Themes
Breezy Themes
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery
Moose theme for Freshdesk support center

Moose is a high-tech and professional-looking Freshdesk support center theme. It features a light wavy design and easy navigation. Moose is 100% compatible with all Freshdesk functions and it will give your customers a user-friendly, engaging experience. This Freshdesk support center theme has several layout variants and color options. Additional formatting components and Font Awesome make Moose very easy on the eyes. The theme will fit those sites that want to attract traffic through the Freshdesk support center. Like all our templates Moose looks perfect on all devices because it is responsive and Retina ready.Additionally, our Freshdesk support center themes allow you to use your corporate colors and other elements to leave a professional impression on your users. You can either order Branding service from us or make changes on your own as our themes have advanced tools to let you make changes even without coding.Freshdesk support center templates from Breezy Themes:100% compatible

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Breezy Themes
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karthickvApprentice
posted in FreshThemes Gallery
Freshdesk - Portal customisation

In portal customisation, in ticket details page using liquid code able to get only few ticket details but some of the information are not available. Working:          {{ticket.created_on}}  Not Working:          {{ticket.resolved_on}} Need to way to print or get, what are the available properties for the ticket details page. https://support.freshdesk.com/support/solutions/71599 doesn't provide details about ticket properties.

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aravind.sundararajan
Skilled Expert
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Contributor
satyanarayana.knv.extContributor
posted in FreshThemes Gallery
Showing Twitter handles on Freshdesk Customer Portal

Hello we wanted to integrate to twitter and show the twitter handles on specific tweets in our forums on customer portal, did any one come across the scenario and implemented, any insight would be helpful

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Contributor
Breezy Themes
Breezy ThemesFreshworks Partner
posted in FreshThemes Gallery
Barren Freshdesk theme

Barren is a user-experience focused, full-featured Freshdesk theme. It is a comprehensive, reliable and far-reaching theme that’s created to fulfill the very requirement that Freshdesk has set out to meet. Page layouts can be changed to suit your needs. Barren theme for Freshdesk can be easily customized and comes with a rich set of features to suit the needs of every type of business. It allows for an immersive experience and can be used by small, medium and large content websites alike. Installation and content integration are free. Preview a live demo of Barren Freshdesk theme.    Would you like a full-featured Freshdesk theme with stunning customizable features that corresponds to your brand style or has additional components? Check out Freshdesk branding and customization. 

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Breezy Themes
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rk46314Apprentice
posted in FreshThemes Gallery
New Theme

This is a new theme

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Contributor
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zaibApprentice
posted in FreshThemes Gallery
freshdesk template functions

I'm creating freshdesk theme, how to find all template functions, lets suppose i want to add logo, want to add some conditions how can i do that. is there any template guide line or predefined functions?

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aravind.sundararajan
Skilled Expert
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Apprentice
henkApprentice
posted in FreshThemes Gallery
Adding field on the print paper

When I print a ticket in FreshDesk, there are ticket details on top of first page (see image). I would like to add a field with the name Company under the field Group. How does that work and where in FreshDesk do I have to change or add the field. Can someone help me? Thanks for your help and tips.

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marcus.landgren
Community Debut
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jess_16079Apprentice
posted in FreshThemes Gallery
FS Modern Squirrel

FS Modern Squirrel is a clean, but content-rich, modern theme for Freshservice portals. To use, simply unzip the folder, and copy the contents of each text file into the corresponding section in "Portal Customization." To report any issues or to share your own modifications to the FS Modern Squirrel theme, please visit the GitHub repository (https://github.com/shecodestoo/FS-Modern-Squirrel).  All my code is 100% free to use and customize as you wish, as long as you are willing to share valuable contributions to the community. Please let me know what you think!

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luciano.skylineApprentice
posted in FreshThemes Gallery
change the theme colors

Hello, I need to change the theme colors of HelpDesk android, I can not totally change the appearance. Could someone ajusar me?

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vinoth.shankaran_oldApprentice
posted in FreshThemes Gallery
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M is Modern. Strong topic colours. Simple typeface. Spotlight rests on your content.    M is Minimal. Preview: freshplugs.freshdesk.com

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